Privacy Policy and Data Safety
Your privacy is important—learn how we handle data responsibly
What data we collect and why
We collect information to provide, improve, and personalise our negotiation services. This may include details you submit when contacting us, using our website, or requesting advice about financial communications and negotiation.
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→Name and business contact details
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→Email address and phone number
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→Organisation and team information
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→Website usage data (cookies, analytics)
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→Preferences for negotiation topics
Data is only used for providing better services and for compliance with Australian law. We do not share your data outside our advisory group unless required by regulators or with your active consent.
How your data is used
Collected information helps us tailor recommendations, improve client experiences, and provide support relevant to Australian business needs. We use aggregated data for analysis and service improvement.
Personal data is processed in accordance with the Australian Privacy Principles. We only use your data for client support and business operations—never for unrelated marketing purposes.
Your privacy rights explained
You have rights under Australian privacy law, including access, correction, and erasure of your data. Contact us at any time to request more details regarding your rights and our data practices.
Access rights
Request a copy of your personal data.
Correction rights
Ask us to correct any inaccurate details.
Deletion rights
Request erasure of your information from our systems.
Portability rights
Receive your data in a commonly used format.
When is data shared?
We share data only if legally required or to deliver our negotiation and communication services upon your request.
We ensure all partners meet strict confidentiality and compliance standards before sharing any information. Your consent is prioritised at every stage.
How we keep data secure
Technical, organisational, and administrative measures safeguard your personal details against unauthorised access, loss, or misuse. We regularly review our privacy safeguards for maximum protection.
Access to sensitive data is restricted to authorised team members and handled in strict accordance with legal obligations.
Contact information and support
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 2 3184 6679
Email: content@lunorapoxeria.sbs